Services

Support for the complete instrument lifecycle.

From defining the right solution to installation, training and long-term technical care, MIMOSA stays involved at every stage.

How we help

Practical expertise around your work.

Every service begins with understanding the application, the operators and the environment in which the instrument will work.

01

Consultation & selection

Application-led guidance for instruments, configurations, accessories and complete laboratory workflows.

02

Supply & commissioning

Coordinated delivery, professional installation, startup checks and clear handover documentation.

03

Operator training

Practical guidance that helps teams use equipment confidently, safely and consistently.

04

Preventive maintenance

Planned inspection and servicing to reduce unexpected downtime and protect instrument performance.

05

Diagnostics & repair

Structured troubleshooting, documented repair work and access to technical references and spare parts.

06

Calibration support

Performance checks and calibration coordination for dependable, traceable measurement results.

A clear process

Listen. Configure. Support.

We combine manufacturer knowledge with local experience, so customers have one accountable team before and after delivery.

Discuss your requirement